The Web Help Desk offers an industry leading feature set that allows you to route, track and resolve your technical support issues with ease. As a 100% web based solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Take it for a test drive and find out why IT managers throughout the world choose the Web Help Desk over more costly products.

• 100% web-based; platform independent server-side app
• No expensive "Add-on" Modules; 100% Feature Complete
• Seamless e-mail integration for submission & correspondence
• Robust graphic reporting tools

Numara FootPrints is the service management solution to keep your organisation in step with the changing demands of your internal and external customers. FootPrints meets the need to adapt service delivery channels to achieve operational advantage, compliance, support customers and retain staff. Numara FootPrints is a future proof solution that will adapt to your business service needs.

• Extensive feature set in a 100% web-based platform
• Highly configurable/customisable without programming
• ITIL® Compatible
• Advanced workflows, integrations, and multi-project capability

NEW to UniPress! LANrev, a comprehensive systems management application developed by pioneers in the field, provides a suite of tools created to help you manage your desktops completely, including:

• Application & License Management
• Automated Patch Management
• ImageLiveTM Disk Imaging
• Asset Management
• TheftTrackTM Computer Security