UniPress Software was established in 1988 as the distributor in the UK and Ireland of web-based service desk automation software targeting mid-market companies, departments within large enterprise organisations, and small businesses.

Having over 10 years experience in the help desk and service desk marketplace, UniPress Software has become renowned for its excellent technical support and customer service levels.

In 2007 UniPress added MacsDesign's flagship product, Web Help Desk, to its line of solutions. Web Help Desk is a 100% web-based helpdesk solution which provides a low cost of ownership, ultimate portability and simple implementation. A totally cross-platform solution, Web Help Desk has a diverse feature set that will accommodate your department's requirements to fulfil any submitted request more efficiently and effectively.

To complement the extremely popular Web Help Desk software, in 2008 UniPress started providing Absolute Manage Client Management to the UK. Absolute Manage is a comprehensive systems management application designed to automate the management of Mac and Windows machines. Absolute Manage includes tools for Application Management, Change and Configuration Management, and automated Patch Management.

UniPress continues to provide affordable feature-rich solutions to a wide variety of organisations in the public and commercial sectors alike.