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Web Help Desk News

2008 News Releases

August 20, 2008 - Web Help Desk Launches Version 9 Cross-Platform Help Desk Software

Cross-Platform Web Help Desk Software Version 9 Combines a More Refined User Experience with Multi-Tiered Approval Workflow and a Revolutionary Approach to Asset Management Through Plug-In Architecture... [more]


February 15, 2008 - Distribution and Localised Support Expands into European Markets

MacsDesign Studio LLC, is pleased to announce a new distribution agreement with U.K. based UniPress Software Limited. This agreement allows UniPress to distribute and locally support Web Help Desk to commercial enterprises, educational institutions, and other non-profit organisations throughout the United Kingdom and Ireland... [more]


February 9, 2008 - No Assembly Required! - A Sneak Peek at Version 9.0

Setting up a help desk system has never been easier and with revolutionary new features set to release in Web Help Desk's version 9.0 software in Q2 of 2008, you've never been closer to a perfect service desk application... [more]


January 7, 2008 - Web Help Desk Reports a 60% Increase in Customer Base for 2007

MacsDesign Studio LLC, developer of the highly successful Web Help Desk IT Service Management (ITSM) software, reported a 60% increase in its Web Help Desk customer base for the calendar year of 2007.... [more]


2007 News Releases

March 6, 2007 - Web Help Desk Version 8 Platform Update

MacsDesign Studio, LLC today released an update to its highly successful Web Help Desk technical support software. Designed for education and enterprise customers, Web Help Desk version 8 platform introduces a column set widget, bulk action editor and a single click quick ticket widget, among others... [more]


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